SPECIALIST COVERAGE
Data Cloud: data, integration and activation
Analysis of identity, integration, governance and trusted data activation across the Salesforce ecosystem.OrbTrail
Latest
2 stories found
Data CloudNewData 360 does not fix RAG with one switch—the benchmark must become a diagnosis
Salesforce reports a jump from 62.5% to 92.5% on knowledge-base questions after changing parsing, indexing, chunks, retrieval depth and the generation prompt. The result matters, but it becomes a production decision only when a team identifies where its own documents fail.
Data CloudSalesforce and Databricks expand trusted data for agents
Integrations strengthen Zero Copy, federated identity, governance and cross-platform data discovery.