Data 360 does not fix RAG with one switch—the benchmark must become a diagnosis
Salesforce reports a jump from 62.5% to 92.5% on knowledge-base questions after changing parsing, indexing, chunks, retrieval depth and the generation prompt. The result matters, but it becomes a production decision only when a team identifies where its own documents fail.
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One agent or many? A new map for multi-agent architectures
SOMA separates complex domains across specialist agents while preserving one conversational front door.
Flow testing evolves to validate outcomes, not just paths
Assertions and test suites help admins prove that automation produced the expected state before production.
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PlatformCity‑Forum shows that securing Experience Cloud requires testing what a visitor can actually read
The campaign does not rely on a platform flaw: it traverses Aura, LWR and self-registration to turn excessive public permissions into automated data collection.
AgentforceExternal MCP reaches Agentforce: the real challenge starts after the first tool connects
The MuleSoft pattern reduces integration code, but moves critical decisions into the tool contract, service identity and endpoint operations.
PlatformWinter ’27 has already started for admins: the critical deadline is choosing where to test
Pre-release, the refresh cutoff, sandbox preview and three production waves create an environment problem—not merely a feature calendar.
PlatformSalesforce MFA enforcement: the challenge is proving login strength, not merely enabling a factor
Release-group enforcement separates standard and privileged users, exposes SSO gaps, and turns passkeys, recovery and testing into one identity program.
BusinessAgent adoption is accelerating — and the data is beginning to show where value emerges
Aggregated Agentforce usage data shows more active agents, faster creation and two distinct patterns for operational scale.
AgentforceMigrating to the new Agentforce Builder means proving behavior did not regress
The new builder replaces a ReAct loop with a stateful graph and Agent Script; a safe path preserves the baseline and compares tests before optimization.